← Back to Home

Privacy Policy

Last updated: March 2026

1. Introduction

Quantika ("we", "us", "our") is a Dubai-based custom automation service for freight forwarding teams. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following information:

  • Contact information (name, company name, email address) submitted via our contact form or direct communication
  • Communication history (emails, messages) when you contact us regarding our services
  • Usage data (pages visited, time on site) through standard web analytics

We do not collect sensitive personal data unless explicitly required to deliver a contracted service, and only with your consent.

3. How We Use Your Information

  • To respond to your inquiries and provide requested services
  • To send relevant updates about our services (with your consent)
  • To improve our website and service offering
  • To comply with legal obligations

4. Data Storage & Security

Your data is stored securely with access limited to authorized Quantika personnel only. We implement industry-standard security practices to protect your information from unauthorized access, disclosure, or misuse.

We sign Non-Disclosure Agreements (NDAs) before accessing any client email data or internal workflow information as part of our automation services.

We do not sell, trade, or otherwise transfer your personal information to third parties.

5. Email Data

As part of our automation services, we may access client email systems to build and operate custom workflows. This access is governed by a separate service agreement and NDA. We do not store email content beyond what is operationally necessary to process the current workflow. All email data handling follows enterprise security standards.

6. Cookies

Our website may use minimal cookies for basic site functionality and analytics. You can control cookie settings through your browser. Disabling cookies will not affect your ability to view our website content.

7. Third-Party Services

We may use the following third-party services:

  • WhatsApp Business — for direct client communication
  • Google Analytics — for website usage analytics (anonymised data)

These services have their own privacy policies, which we encourage you to review.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time

To exercise any of these rights, contact us at v.marychenka@quantika.org.

9. Contact

If you have questions about this Privacy Policy or how we handle your data:

Email: v.marychenka@quantika.org
Location: Dubai, UAE

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website or services after changes constitutes acceptance of the updated policy.