By engaging Quantika's services, visiting our website, or entering into a service agreement with us, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.
Quantika provides custom AI automation solutions designed specifically for freight forwarding and logistics teams. Our services include, but are not limited to:
All solutions are custom-built per client specifications. Quantika is not a software platform — each engagement is a bespoke service delivery.
As a client of Quantika, you agree to:
Quantika systems are designed with a human review step for all client-facing outputs. Quantika does not send messages, emails, or communications on your behalf without your explicit review and approval. You remain in full control of all external communications generated with the assistance of our systems.
Upon full payment and project completion, custom-built automation solutions are delivered to the client for their operational use. Quantika retains rights to general methodologies, frameworks, and reusable components that are not specific to the client's proprietary data or processes.
Client data, workflow documentation, and proprietary information remain the sole property of the client at all times.
Quantika treats all client data, workflows, internal processes, and communications as strictly confidential. We do not share client information with third parties without explicit written consent.
We sign Non-Disclosure Agreements (NDAs) upon request, and this is standard practice before accessing any client email or operational systems.
Payment terms are defined in individual service agreements. Unless otherwise agreed in writing, invoices are due within 14 days of issuance. Quantika reserves the right to pause service delivery in the event of overdue payments.
Quantika's services are provided to assist and augment your team's workflow. We are not liable for business decisions made based on automated outputs, missed opportunities, or errors resulting from incorrect information provided during the engagement setup.
Our total liability in any case shall not exceed the total fees paid by the client in the 3 months preceding the claim.
Either party may terminate a service engagement with 30 days written notice. Upon termination, Quantika will provide all deliverables completed to date and remove access to client systems promptly.
These Terms of Service are governed by the laws of Dubai, United Arab Emirates. Any disputes arising from these terms shall be subject to the jurisdiction of the courts of Dubai, UAE.
Quantika reserves the right to update these Terms of Service. Changes will be communicated to active clients and posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated terms.
For questions regarding these Terms of Service:
Email: v.marychenka@quantika.org
Location: Dubai, UAE